How to cancel Shell Energy subscription in easy steps
Cancelling a subscription service that you no longer need just became so much easier.
To cancel your Shell Energy subscription, follow these easy steps:
Contact Shell Energy Customer Service: There are a few ways to reach them:
Phone: Call Shell Energy's customer service line at 0330 094 5800. Lines are open Monday to Saturday from 8am to 8pm and Sunday/Bank Holidays from 9am to 4pm.
Online Form: Use their online form to submit a cancellation request. Select "Broadband" and then "Cancellation request" from the dropdown options, although this might not be the most relevant category: https://www.shellenergy.co.uk/contact-us
Explain Your Request: Clearly state your intent to cancel your Shell Energy gas and/or electricity plan.
Confirmation: Ask for confirmation of the cancellation and the effective date. They might inform you of any outstanding charges or early termination fees (applicable if within your minimum contract period).
SHELL ENERGY REFERENCE: 3339125A-010
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