How to Cancel Typeform Subscription Now: Step-by-Step Guide

Quick answer: To cancel your Typeform subscription, log in at admin.typeform.com, click your organization name in the top-left corner, go to Plan and Billing, click Cancel my Plan, select the Free plan, complete the short cancellation survey, and confirm. Your paid features stay active until the end of your current billing period, after which your account downgrades to the Free plan. Typeform does not issue refunds for unused time.

Want to cancel your Typeform subscription? You can do it entirely from your Typeform dashboard, without contacting support, whether you're on a Basic, Plus, Business, or Enterprise plan. There is no separate app store subscription for Typeform, since it's a web-based form and survey builder, so every cancellation happens through your account settings on typeform.com. This guide covers the exact cancellation steps, what to do if you don't recognize a charge on your statement, what happens to your forms afterward, and whether you can get a refund.

Before You Cancel Typeform Subscription

A few things are worth checking before you start the cancellation flow, especially if you manage a team workspace.

Check your renewal date: Typeform shows your next billing date inside Plan and Billing. Cancelling even a day after renewal means you've already been charged for the next cycle.

Confirm your role: Only users with an Owner or Admin role can access Plan and Billing and cancel a subscription. If you're an Editor or Viewer, you won't see the billing options at all and will need to ask the account owner.

Back up your form responses: Downgrading to the Free plan can limit access to certain features and response history. Export your results under the Results section before you cancel, just to be safe.

Check if you're actually subscribed: If you don't remember signing up for Typeform, don't cancel blindly. Read the section below before assuming you have an active paid plan.

Why Is TYPEFORM S.L BARCELONA Charging My Card?

If you searched for this guide because you noticed an unfamiliar charge on your bank or card statement, you're not alone. Typeform is a Spain-based company, so its charges typically appear on statements under descriptors like these:

• TYPEFORM S.L

• TYPEFORM SL, 34933184607 ES

• TYPEFORM S.L BARCELONA BA

• TYPEFORM S.L TYPEFORM +34933184607

• TYPEFORM SL 34933184607

These are all legitimate billing descriptors used by Typeform, not a scam or unauthorized third party. The charge usually means one of the following: you, or someone with access to your card, created a Typeform account and upgraded to a paid plan, a free trial converted to a paid subscription automatically, or a team member added your card to an organization's workspace billing. To confirm which applies, log in to typeform.com using the email address linked to your card, and check Plan and Billing for an active subscription. If you find one you don't want, follow the cancellation steps below to stop future charges.

How to Cancel Typeform Subscription (Step-by-Step)

Since Typeform runs entirely through the browser, this single method applies whether you're on an individual plan or managing an organization.

Step 1: Log In to Your Typeform Account

Go to typeform.com or admin.typeform.com and sign in with your registered email address and password.

Step 2: Open Plan and Billing

Click your organization name or icon in the top-left corner of your workspace dashboard. From the dropdown menu, select Plan and Billing under the Organization section.

Step 3: Click Cancel My Plan

On the Plan and Billing page, you'll see your current plan details, response usage, and two buttons: Change my Plan and Cancel my Plan. Click Cancel my Plan, not Change my Plan, since that second option is only for switching between paid tiers.

Step 4: Select the Free Plan

You'll be shown a plan picker. Select Free and click Get Free. This is how Typeform technically cancels a paid subscription: you are downgrading to the Free plan rather than deleting your account outright. If you're on a Growth or Enterprise plan, check the Individuals tab first, since the Free option sometimes sits there rather than under Teams.

Step 5: Review What You'll Lose

A screen lists the paid features you'll lose after downgrading, such as higher response limits, custom branding removal, or advanced logic. Review this before continuing.

Step 6: Complete the Cancellation Survey

Typeform asks a short exit survey about why you're leaving. You must complete the entire survey and click Submit. If you close the browser or skip this step, your account stays active and you may be billed again.

Step 7: Confirm Cancellation

Click the checkbox to acknowledge the cancellation, then click Cancel my Plan one final time to complete the process. You must click the checkbox first, since the confirmation button only appears after you do.

Who Can Cancel a Typeform Subscription

Not everyone on a team can pull this trigger. Typeform restricts Plan and Billing access strictly to users with the Owner or Admin role on the organization. If you're assigned an Editor or Viewer role, you won't see billing options at all, even if you can create and edit forms. In that case, you'll need to ask the account owner to either cancel the plan directly or upgrade your role temporarily so you can do it yourself.

What Happens After You Cancel Typeform Subscription?

Cancelling doesn't cut off access immediately. Your paid plan remains active until the end of your current billing cycle, so you keep full access to premium features like higher response limits, custom domains, and integrations until then.

After that date, your account moves to the Basic Free plan automatically, which comes with response and feature limits. All your existing forms and previously collected data remain accessible, they are not deleted, unless you manually delete your account afterward. You can still export your form results under the Results section at any time, even on the Free plan, so nothing is locked away permanently just because you downgraded.

Does Deleting the Typeform App or Account Cancel the Subscription?

This distinction trips people up often, so it's worth being direct about it. Since Typeform has no dedicated mobile app subscription, "deleting the app" isn't really applicable here, but a related mistake is common: deactivating or abandoning your account without formally cancelling through Plan and Billing does not stop billing. If you simply stop logging in, or a team member who created the subscription leaves the company, Typeform will continue charging the card on file on each renewal date until someone with Owner or Admin access completes the cancellation flow above.

The only reliable way to stop future charges is to go through Plan and Billing, select the Free plan, finish the survey, and confirm. Nothing short of that actually cancels the subscription.

Typeform Refund Policy

If you're wondering whether you can get your money back after cancelling, the short answer is generally no. Typeform does not issue refunds for unused time within a billing period, whether you're on a monthly or annual plan. Your paid access simply continues until the current cycle ends, and then the subscription does not renew.

If you were charged for an annual plan and want to avoid a full year of billing, the only way to limit the cost is to cancel before your next renewal date, since Typeform does not prorate refunds partway through a term. If you believe you were charged in error, for example after you had already completed the cancellation flow, contact Typeform support directly through their Help Center or the in-app chat rather than disputing the charge with your bank first, since a chargeback can sometimes lock the account before support can review it.

How to Confirm Your Typeform Subscription Is Canceled

After finishing the steps above, it's worth double-checking that everything went through correctly, especially on a team account.

Check the Plan and Billing page again: It should now show the Free plan as your active tier, with no upcoming renewal date listed.

Watch for a confirmation: Typeform typically shows an on-screen confirmation once the cancellation flow completes successfully.

Check your card statement: If your next expected billing date passes with no new charge from TYPEFORM S.L, your cancellation was successful.

Review response limits: If your forms suddenly show Free-plan response caps, that also confirms the downgrade has taken effect.

Alternatives to Fully Cancelling Typeform

If cost is the concern rather than needing to leave the platform entirely, a few options are worth considering first.

Downgrade instead of cancelling everything: Moving from Business to Plus, or Plus to Basic, can lower your bill while keeping more features than the Free plan.

Remove unused seats: On team plans, inactive users on paid seats quietly inflate your monthly cost. Removing them before renewal can cut costs without a full cancellation.

Switch to annual billing: If you plan to keep using Typeform long-term, annual plans are often cheaper per month than staying on monthly billing, though they lock in a full year of payment upfront.

If you're managing several recurring subscriptions at once, our related guides on how to cancel Ahrefs, how to cancel SmartCredit, or how to cancel Dreamstime walk through similar cancellation steps for other tools.

Frequently Asked Questions

How do I cancel my Typeform subscription?

Log in at admin.typeform.com, click your organization name, go to Plan and Billing, click Cancel my Plan, select the Free plan, complete the exit survey, and confirm through the checkbox and final button.

Why does "TYPEFORM S.L BARCELONA" appear on my bank statement?

This is Typeform's official billing descriptor, based in Barcelona, Spain. It means an active Typeform subscription is linked to your card. Log in with the associated email to check and cancel it if needed.

Can I get a refund after cancelling Typeform?

Generally no. Typeform does not refund unused time on monthly or annual plans. Your access simply continues until the current billing period ends.

Does deleting my Typeform account cancel my subscription?

Not automatically. You need to formally cancel through Plan and Billing and complete the cancellation survey. Simply abandoning the account does not stop future charges.

Who can cancel a Typeform subscription on a team account?

Only users with the Owner or Admin role can access Plan and Billing and cancel a subscription. Editors and Viewers do not have access to billing settings.

What happens to my forms after I cancel Typeform?

Nothing is deleted. Your forms and response data remain accessible on the Free plan, though certain features and higher response limits will no longer be available.

How do I confirm my Typeform cancellation went through?

Check the Plan and Billing page for a Free plan status with no upcoming renewal date, and watch your next statement to confirm no further charge from TYPEFORM S.L appears.

Last updated: September 2026