How to cancel Plusnet subscription in easy steps

If you're switching to another provider on the Openreach network, you just need to choose a new deal and sign up with the new provider. They will take care of canceling your Plusnet contract for you.

If you are moving to another Internet service provider that does not use Openreach, or simply don’t need broadband anymore,

Follow these steps to cancel your Plusnet Subscription:

1. Call Plusnet customer service on 0800 432 0200.

2. Provide the agent with your contract number and customer details.

3. They may try to retain you as a customer. Politely decline and ask them to cancel your service.

4. Ask for a confirmation email or text message.

Please note that cancellation fees may apply if you are canceling mid-contract.