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How to Cancel Duke Energy

Subscription in Few Steps

Need to cancel your Duke Energy subscription? Learn how to do it in a few easy steps and manage your finances effectively.

Duke Energy provides services in multiple regions of America and focuses on gas and electric power distribution. Among other services, it offers a Clean Energy Connection subscription for solar power connections. If you want to stop using Duke Energy services, switch to an alternative, or save money, here is a blog post with all the necessary answers. 

Methods Of Cancellation

You can cancel your Duke Energy services from your current address using the methods below.

Customer Service

Step 1

Go to Duke Energy's website.

Step 2

Go to the customer service page and scroll down.

Step 3

Click on ‘Phone’, after which you can find Home, Business, and other phone numbers.

How to cancel Duke Energy Subscription open Chat.webp

Step 4

Speak to the customer care representative and they will help you with the process.

Online Cancelation

Step 1

Go to the customer service page.

Step 2

Find ‘Live chat’, ‘Mailing Address’ and ‘Email’.

How to cancel Duke Energy Subscription open Contact.webp

Step 3

You can use any of these options to reach out to their team.

Duke Energy Refund Policy

Duke Energy does not have an upfront return policy. However, you may be eligible for returns in the following cases:

  1. If you submitted a security deposit at the start of your service, you may get a refund based on the defining criteria. The criteria state that you get a security refund after 24 months of service with a reliable payment history.

  2. If your account has a billing issue, you may also be eligible for a refund. Contact customer service in your area to settle any issues. 


How Much You Can Save After Canceling Your Duke Energy Subscription

You may find multiple packages and rates for gas and electric distribution, which are variable per your location for Duke Energy. Here is an estimated breakdown of how much you can save by canceling your services.

  1. Electricity bills can range from $60 to $300 monthly, depending on location and usage.

  2. Gas bills can vary between $30 to $200 per month based on weather and gas usage.

  3. Duke Energy offers a Clean Energy Connection at $8.35 per month. This service promotes the use of solar energy, and customers don't have to pay equipment or installation fees.

If you cancel your Duke Energy subscription, you can save between $1200 and $3600 per year. However, you must adopt another gas and power connection and spend some amount there. 

Where To Invest That Amount

Here's how to use the funds saved from Duke Energy services.

Debt reduction

If you have debt from credit cards, education, or loans, you can use the money you save from canceling your Duke Energy subscription to make the required payments. This method saves you interest. 

Investment Plans

If you want to build a financially strong portfolio, you can invest in mutual funds or ETFs. These investments have associated risks but provide higher returns than other schemes. 

Personal Loans

This loan type is ideal for paying off debts and getting a lower interest rate than current debts. You can explore your options, talk to advisors, and invest wherever you find gives the best returns.

Alternatives To Duke Energy

Here are some alternative options to Duke Energy:

NetExtra Energy

This enterprise is a retail electricity provider (REP). It operates in deregulated energy areas. Cheaper electricity rates are available in the Northeast and Mid-Atlantic regions of the USA. The company offers fixed and variable rate plans for its customers. 

Xcel Energy

Xcel provides utilities in eight states. It is a residential and commercial provider but has less area access than Duke Energy. 

Local Energy Providers

You can contact your local gas and electricity provider and consult with them about the services. If you find a good return on investment option, you can select them and save money. 


Duke Energy is one of the leading energy providers in the country. However, if you cancel their services, you can save funds and use them elsewhere. Try Beem, an intelligent wallet application that helps you manage your finances. More than 5 million Americans trust Beem. Get started to improve your financial health today!

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