How to cancel Noom subscription in easy steps
Cancelling a subscription service that you no longer need just became so much easier.
How to Cancel Noom Subscription: Easy Steps to Stop Your Membership
If you've decided that Noom isn't the right fit for you anymore, or you've simply reached your health goals and no longer need the program, canceling your Noom subscription is a straightforward process once you know exactly where to look.
Many users get frustrated because Noom's cancellation flow depends heavily on how you originally signed up, whether through the Noom website, the Apple App Store, Google Play, or a third-party platform like PayPal.
This guide walks you through every method step by step so you can cancel your Noom subscription without confusion, avoid unwanted charges, and understand what happens to your account and data afterward.
Noom has built a reputation as one of the most popular psychology-based weight loss and behavior change apps on the market. It combines daily lessons, food logging, coaching support, and habit-tracking tools into a subscription model that automatically renews unless you cancel it manually.
That auto-renewal feature is exactly why so many people search for clear cancellation instructions. Noom does not always make the cancel button obvious, and depending on your device or billing method, the steps can differ significantly.
Below, we break down everything you need to know, from checking your billing cycle before you cancel, to platform-specific instructions, to what to expect once your cancellation is processed.
Why People Cancel Their Noom Subscription
Before diving into the steps, it helps to understand the common reasons people cancel, since your reason may affect which cancellation route is best for you.
Achieved their goal weight or habit change and no longer feel they need daily coaching or lesson plans
Found the pricing too high after the introductory trial period ends and the subscription jumps to the standard rate
Switched to a different app or approach, such as a free tracking app or a different structured program
Dissatisfied with the coaching experience or felt the program became repetitive after a few months
Forgot to cancel a free trial and want to stop being charged before the next billing cycle
Budget adjustments, especially if they are trying to trim recurring subscriptions from their monthly expenses
Whatever your reason, Noom's terms of service require you to cancel through the same platform you used to subscribe. This is the single most important thing to understand before you start, so let's cover that first.
Step 1: Identify How You Originally Subscribed
This is the step most people skip, and it's the reason many cancellation attempts fail. Noom subscriptions can be billed through several different channels, and canceling in the wrong place will not stop your payments.
Common subscription channels include:
Noom's own website (billed directly by Noom, often via credit or debit card)
Apple App Store (billed through your Apple ID)
Google Play Store (billed through your Google Play account)
PayPal (linked directly to a PayPal account)
A corporate or employer wellness program (in which case Noom may not be canceled by you at all, but by your employer's plan administrator)
To check which method applies to you, open the Noom app, go to your account settings, and look for a section labeled "Subscription" or "Billing." It usually states where your payment is being processed. You can also check your bank or card statement for a Noom charge, which sometimes indicates whether it went through Apple, Google, or Noom directly.
Once you know your billing channel, follow the corresponding instructions below.
Step 2: Check Your Billing Date Before Canceling
Before you cancel, check your next billing date. Noom typically does not prorate refunds for the current billing period, meaning if you cancel one day after being charged, you generally will not get that money back, but you will retain access until the end of the period you already paid for. Canceling a few days before your renewal date ensures you are not charged again while still keeping access you've already paid for.
To find your billing date:
Open the Noom app
Tap on your profile icon
Navigate to "Settings" then "Subscription Details"
Look for "Next Billing Date" or "Renewal Date"
Mark that date and aim to submit your cancellation at least 24 to 48 hours in advance to avoid processing delays.
How to Cancel Noom Subscription on the Noom Website
If you signed up directly through noom.com and pay via credit card, debit card, or bank transfer, follow these steps:
Go to noom.com and log in with your registered email and password.
Click on your profile icon or name in the top right corner.
Select "Account Settings" from the dropdown menu.
Click on the "Subscription" tab.
Look for an option that says "Cancel Subscription" or "Manage Plan."
Follow the on-screen prompts, which may include a short survey asking why you're leaving.
Confirm the cancellation when prompted.
Check your email inbox for a confirmation message from Noom verifying that your subscription has been canceled.
If you don't see a clear cancellation option on the website, Noom may require you to contact their support team directly through live chat or email, especially if you signed up during a special promotional period.
How to Cancel Noom Subscription on iPhone (Apple App Store)
If you subscribed through the Apple App Store, canceling within the Noom app itself will not work. You must cancel directly through your Apple ID settings.
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Tap Subscriptions.
Find Noom in the list of active subscriptions.
Tap on Noom, then tap Cancel Subscription.
Confirm the cancellation.
Alternatively, you can cancel through the App Store app:
Open the App Store.
Tap your profile icon in the top right corner.
Tap Subscriptions.
Select Noom and tap Cancel Subscription.
Apple will send a confirmation email once the cancellation is processed. Remember that canceling through Apple stops future renewals but does not automatically refund the current billing period.
How to Cancel Noom Subscription on Android (Google Play Store)
For users who subscribed via Google Play, the process is similar but takes place within the Google Play app instead of Noom.
Open the Google Play Store app on your Android device.
Tap your profile icon in the top right corner.
Tap Payments & Subscriptions.
Select Subscriptions.
Find and tap on Noom.
Tap Cancel Subscription.
Follow the prompts to confirm.
You can also manage this from a desktop browser by visiting play.google.com/store/account/subscriptions while logged into the Google account linked to your Noom subscription.
How to Cancel Noom Subscription via PayPal
If you used PayPal to pay for Noom, you have two options: cancel through Noom's own cancellation flow if available, or cancel the recurring billing agreement directly through PayPal.
Log in to your PayPal account.
Click the Settings gear icon.
Select Payments.
Click Manage Automatic Payments.
Find Noom in the list of merchants.
Click on Noom, then select Cancel.
Confirm the cancellation.
Canceling through PayPal stops future automatic payments, but it's still a good idea to also check the Noom app or website to make sure your account subscription status reflects the cancellation, since PayPal cancellation and Noom's internal record don't always sync immediately.
How to Cancel Noom If You Signed Up Through a Free Trial
Many Noom subscribers begin with a discounted trial period, often priced at a few dollars for the first one or two weeks. If you don't cancel before the trial ends, Noom automatically converts it into a full-price recurring subscription. To avoid this:
Set a calendar reminder a day or two before your trial ends.
Follow the cancellation steps above based on how you signed up (website, Apple, Google Play, or PayPal).
Take a screenshot of your cancellation confirmation as proof, just in case there's a billing dispute later.
What to Do If You Can't Find the Cancel Button
Some users report that the cancellation option is hard to locate within the app itself, sometimes intentionally buried behind several menu screens. If you're stuck, try these alternatives:
Use Noom's in-app chat support: Open the app, go to the help or support section, and request cancellation directly through a support representative.
Email Noom support: Send a written request to Noom's customer support email asking them to cancel your subscription and confirm in writing.
Call customer service: Noom offers phone support for account and billing issues; check their official website for the current support number, since these can change.
Dispute the charge with your bank: This should be a last resort, used only if Noom continues billing you after you've submitted a valid cancellation request and gotten no response.
Always request written confirmation of your cancellation, whether through email or in-app messaging, so you have documentation if a dispute arises later.
What Happens After You Cancel Noom
Once your cancellation is confirmed, here's what typically happens:
You retain access until the end of your current billing period. If you paid for a month and canceled halfway through, you can still use the app until that period ends.
Your account will not be charged again after the cancellation takes effect, assuming it was processed through the correct billing channel.
Your data and progress history are generally retained for a period of time in case you decide to resubscribe, though Noom's data retention policy can change, so check their current privacy policy if you want your data deleted entirely.
You may still receive marketing emails unless you also unsubscribe from Noom's email list separately.
If you want your personal data fully deleted rather than just deactivating the subscription, you'll need to submit a separate account deletion request, which is different from simply canceling the paid plan.
Can You Get a Refund After Canceling Noom?
Noom's refund policy is generally strict outside of specific circumstances. In most cases:
Canceling does not automatically trigger a refund for the current billing period.
If you were charged unexpectedly right after a free trial ended, contacting support quickly (often within a few days) gives you the best chance of receiving a partial or full refund.
Refund requests made through Apple or Google Play are subject to those platforms' own refund policies, which sometimes differ from Noom's direct policy.
If you believe you were charged in error, gather your billing records and reach out to Noom support or your payment provider promptly, since most refund windows are time-sensitive.
Tips to Avoid Accidental Noom Charges in the Future
If you plan to try Noom again later, or want to avoid this hassle with other subscription apps going forward, keep these habits in mind:
Always check the renewal terms before starting any free trial.
Set a calendar or phone reminder a few days before any trial period ends.
Review your bank and card statements monthly to catch subscriptions you may have forgotten about.
Use a dedicated subscription tracking app or budgeting tool to keep visibility over recurring charges.
Screenshot cancellation confirmations every time you cancel any subscription service, not just Noom.
Frequently Asked Questions
Does canceling Noom stop the charge immediately?
No. Canceling stops future renewals, but you generally keep access through the end of the period you already paid for, and you will not typically receive a refund for that remaining time unless you qualify for an exception.
Can I cancel Noom through the app itself?
If you subscribed directly through the Noom website, yes. If you subscribed through Apple or Google Play, you must cancel through those platforms' subscription settings instead, since Noom cannot process the cancellation from its own app in that case.
Will I lose my progress and data if I cancel?
Typically no, your history and progress are usually retained for some time in case you resubscribe later. If you want your data permanently deleted, you need to submit a separate data deletion request.
How do I know if my Noom cancellation actually went through?
Check for a confirmation email from Noom, Apple, Google Play, or PayPal depending on where you canceled. You can also revisit your subscription settings on that platform to confirm the status shows as canceled or not set to renew.
What if Noom keeps charging me after I canceled?
First, verify you canceled through the correct billing channel. If the charges continue despite a confirmed cancellation, contact Noom support with your confirmation details, and if unresolved, dispute the charge with your bank or card issuer.
Is there a cancellation fee for ending a Noom subscription?
Noom does not typically charge a separate cancellation fee. You simply stop being billed for future periods once the cancellation is processed correctly.
Final Thoughts
Canceling a Noom subscription is generally simple once you know which platform originally processed your payment. The most common mistake people make is trying to cancel through the Noom app when their subscription was actually billed through Apple, Google Play, or PayPal. Taking a few minutes to confirm your billing source, checking your renewal date, and following the exact steps for that platform will save you from unwanted charges and unnecessary frustration.
If you ever plan to return to Noom in the future, your account and progress are often still there waiting for you, making it easy to pick back up without starting completely from scratch.
