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How to cancel CarMax subscription in easy steps

Cancelling a subscription service that you no longer need just became so much easier.

CarMax doesn't offer subscriptions in the traditional sense. They likely sell extended warranties (MaxCare) on purchased vehicles, which can be cancelled.

Here's how to cancel a CarMax MaxCare warranty:

By Phone:

  1. Call your local CarMax store and ask to be transferred to the business office.

  2. Inform them you want to cancel your MaxCare warranty.

  3. The representative will guide you through the cancellation process and answer any questions you have about prorated refunds (if applicable).

Possible Additional Methods (unverified information - check with CarMax directly)

  • In-Person: While not confirmed, it might be possible to visit your local CarMax store and speak with someone in the finance department about cancelling your MaxCare warranty.


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